Terms and Conditions

Customer Privacy Policy

Marshy and Me (Pty) LTD shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA).

Payment Options Accepted

Visa, Master Card, Debit Cards are accepted.

Please be sure to use your order number received as a payment reference. This usually takes 2 days to appear on our statement. Payment must only be made after you have received a sales order. Sales orders are only valid for 48hrs, thereafter stock items may have to be checked again for availability. No products will be dispatched till payment has been confirmed.

Credit Card Acquiring and Security

Credit card transactions will be acquired for Marshy and Me (Pty) LTD by PayFast (who are the approved payment gateway for (First National Bank of South Africa). Credit card information is stored per Visa and Mastercard guidelines on the website.

Customer Details Separate from Card Details

Customer details will be stored by Marshy and Me (Pty) LTD separately from card details which are entered by the client.

Merchant Outlet Country and Transaction Currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).

Responsibility

Marshy and Me (Pty) LTD takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.

Colour Accuracy

We do our best to ensure accurate sample swatches but due to differences in monitors/display cards subtle color differences & textures may be visible. Our actual samples are scanned to ensure accuracy but if you require exact colour match then we recommend asking for samples. Please note that even samples may still have minimal colour variations by the manufacturers.

Country of Domicile

This website is governed by the laws of South Africa and Marshy and Me (Pty) LTD chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Variation

Marshy and Me (Pty) LTD may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information

This website is run by Marshy and Me (Pty) LTD based in South Africa trading as Marshy and Me (Pty) LTD and with registration number 2016 / 379667 /  07 represented by DIRECTOR Maahirah Abrahams.

Export Restriction

The offering on this website is available to South African and International clients.

Contact - info@marshyandme.co.za
Our administrative office hours are Monday to Friday 9am to 5.00pm